Shipping

At TurboShark, we’re committed to delivering your cooling essentials quickly and reliably, so you can enjoy comfort without delay. Please review our shipping policy below for full details on processing and delivery.

Processing Times

• Orders are typically processed within 1–3 business days after purchase.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Options & Delivery Times

We offer the following options:

• Standard Shipping – Delivery within 5–10 business days
• Expedited Shipping – Delivery within 2–5 business days
• International Shipping – Delivery times vary by destination and may take 7–21 business days

Please note: shipping times are estimates and may vary due to weather, customs delays, or courier issues.

Shipping Costs

• Shipping costs are calculated at checkout based on your location, order size, and shipping method.
• Free shipping may be available for qualifying orders — check our website for current offers.

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking details. Use the tracking number to monitor your delivery status directly with the courier.

International Shipping

TurboShark ships to most countries around the world.
Please note: Customers are responsible for any customs duties, taxes, or import fees required by the destination country.

Missing or Delayed Shipments

If your order hasn’t arrived within the expected timeframe, email us at info@turboshark.ca with your order number and we’ll investigate the issue as quickly as possible.

Returns Due to Incorrect Address

Please double-check your shipping details before placing your order. TurboShark is not responsible for packages returned due to incorrect or incomplete addresses. If returned, the customer is responsible for any reshipping costs.

Contact Us

Have a question about shipping? Reach out to our friendly team at info@turboshark.ca — we’re here to help!