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At TurboShark, we’re committed to delivering your cooling essentials quickly and reliably, so you can enjoy comfort without delay. Please review our shipping policy below for full details on processing and delivery.
Processing Times
• Orders are typically processed within 1–3 business days after purchase.
• Orders placed on weekends or holidays will be processed on the next business day.
Shipping Options & Delivery Times
We offer the following options:
• Standard Shipping – Delivery within 5–10 business days
• Expedited Shipping – Delivery within 2–5 business days
• International Shipping – Delivery times vary by destination and may take 7–21 business days
Please note: shipping times are estimates and may vary due to weather, customs delays, or courier issues.
Shipping Costs
• Shipping costs are calculated at checkout based on your location, order size, and shipping method.
• Free shipping may be available for qualifying orders — check our website for current offers.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking details. Use the tracking number to monitor your delivery status directly with the courier.
International Shipping
TurboShark ships to most countries around the world.
Please note: Customers are responsible for any customs duties, taxes, or import fees required by the destination country.
Missing or Delayed Shipments
If your order hasn’t arrived within the expected timeframe, email us at info@turboshark.ca with your order number and we’ll investigate the issue as quickly as possible.
Returns Due to Incorrect Address
Please double-check your shipping details before placing your order. TurboShark is not responsible for packages returned due to incorrect or incomplete addresses. If returned, the customer is responsible for any reshipping costs.
Contact Us
Have a question about shipping? Reach out to our friendly team at info@turboshark.ca — we’re here to help!
From What's Inside to Shipping Info
Unbox the Details
Meet the Product
Meet the Product
PastelGo™ – Misting Air Fan Series
The ultra-powerful, ultra-portable misting fan designed for both indoor calm and outdoor cool.
PastelGo™ is your personal evaporative misting companion, combining powerful airflow with built-in misting to lower temps in seconds. With a refillable integrated tank, up to 70 feet of cooling range, and a long-lasting cordless runtime, it brings the breeze wherever you go. Whether you’re relaxing inside or hosting outdoors, just grab the handle and go.
Key Features
Key Features
PastelGo™ – Misting Air Fan Series is the ultra-powerful, ultra-portable corded & cordless fan that delivers personal evaporative misting both outdoors and indoors. With a built-in misting tank, you can lower temperatures in seconds. With up to 70 feet of portable cooling power, long lasting battery runtime, and an easy carry handle, you can bring cooling and misting on the go.
• PastelGo™ – Misting Air Fan Series: the ultra-powerful portable fan that mists & cools anywhere
• Up to 70 ft of portable power: Incredible power is packed into an ultra-portable design
• Personal evaporative misting indoors and outdoors reducing temperatures by up to 5°
• Corded or cordless with long lasting battery runtime for reliable all-day cooling
• An ultra-durable, water-resistant design means you can bring the breeze anywhere
• Integrated tank makes it easy to refill on-the-go
Amperage | Power supply rated for Max:3A DC out1.0A AC in amps
Color | Dark Gray
Product Dimensions | 8.65 in L x 8.35 in W x 11.47 in H
Wattage | 36 watts
Warranty (years) | 2
Hazmat Class/Battery Cell Type | UN3481 – Lithium Ion Battery with or in Equipment
Number of Batteries Included | 1
Voltage | 120 volts
Weight | 5 lbs
What’s Included
What’s Included
• PastelGo™ – Misting Air Fan Series
• Charging Cable
• FREE Portable Mini Fan
Shipping Details
Shipping Details
We make sure that we are very transparent with our shipping timelines. We try to guarantee you receiving your item within 1-2 weeks if you're in North America.
Nations outside of North America can vary in shipping times and is best to consult with support if you're looking to meet a deadline.
Benefits and Uses of PastelGo™ – Misting Air Fan Series
Use the flexible grid system to create any layout. Each block can be placed in any of the columns.

Not Just a Fan—A Vibe
PastelGo™ adds chill to your space and style to your setup. With smooth mist and soft tones, it’s as aesthetic as it is powerful. Cool air has never looked this good.
Your Cool Companion
Whether you're working, lounging, or living life outside, PastelGo™ stays by your side. It’s cordless, water-resistant, and made for real life on the go. Cooling isn’t just convenient—it’s personal.
Chill Questions, Cool Answers
Is the TurboShark fan cordless?
Is the TurboShark fan cordless?
Yes! All TurboShark models are fully cordless and rechargeable. Just charge via USB-C and enjoy cool, quiet comfort wherever you go — no outlets needed.
Is it safe to use near electronics or beds?
Is it safe to use near electronics or beds?
Absolutely. The mist is ultra-fine and low-moisture, making it safe to use near desks, nightstands, and other sensitive areas. Just don’t aim it directly into ports or sockets.
Can I take this on a plane or vacation?
Can I take this on a plane or vacation?
Yes! It’s lightweight and travel-ready. TurboShark is the perfect addition to your carry-on, beach tote, or gym bag.
What if I don't like it?
What if I don't like it?
We ensure a 30 day money-back guarantee which just goes to show how confident we are that this will suit you. If not, we'll return your money.
Your Breeze Is On The Way!
Enter your tracking number below to view real-time updates on your order.
If tracking information isn't available yet or something doesn’t look right, feel free to reach out to us at info@turboshark.ca — we’ll be happy to assist you promptly.